Privacy policy
How Loopdesk AI handles the information you and your customers share with us.
What we collect
When you request a trial or contact us, we collect the details you enter: your name, business name, phone, email, city, business type and any notes. When a business uses Loopdesk AI, we process its call recordings and transcripts, text messages, booking details and customer contact information in order to run the service.
How we use it
- To set up and run the service for the business that uses it.
- To answer calls, send texts and prepare the morning plan on that business's behalf.
- To contact you about your trial or your account.
We do not sell personal information.
Texts to customers
Every customer text identifies the business and includes "Reply STOP to opt out". Anyone who replies STOP is not texted again unless they reply START.
Who we share it with
We use service providers for telephony, messaging, hosting and AI processing. They only process data to provide the service to us.
Your choices
You can ask us to access, correct or delete your information through our contact page.
Last updated: 2026.